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Main | Q. We are getting two new processors; how do we dispose of the old ones? »

Q. I’m getting an error code on my tissue processor. What’s wrong?

A. Before you add fluid or press more buttons, call us! One of our service technicians can usually walk you through a manual drain and diagnostic procedure.  Our goal is to help you retain the integrity of your samples, get them out of the processor safely and get you back in production quickly.